Особенности применения стандарта ГОСТ Р ИСО для построения систем менеджмента качества образовательных услуг (Developing Quality Management Systems for Educational Services: ISO 9001:2015 Standard Implementation Issues)

ЭКОНОМИКА И УПРАВЛЕНИЕ . N 6 (140) 2017

8 Pages Posted: 24 Sep 2018

See all articles by Vladimir Dmitriev

Vladimir Dmitriev

Saint-Petersburg University of Management Technologies and Economics (UMTE)

Tatiana Borisova

Saint-Petersburg University of Management Technologies and Economics (UMTE)

Date Written: June 30, 2017

Abstract

Russian Abstract: Данное исследование посвящено проблемам применения стандарта ГОСТ Р ИСО 9001-2015 (ISO 9001:2015) «Системы менеджмента качества. Требования» в образовательных организациях.

English Abstract: This study is dedicated to the problems of ISO 9001:2015, which addresses quality management systems. The focus herein is on the implementation of this standard in educational organizations.

Note: Downloadable document is in Russian.

Keywords: quality management systems, education quality management, risk-oriented approach, risk management, strategic risks, operational risks, integration of ISO standards, competitiveness of universities, efficiency of quality management systems

JEL Classification: M10, M11, M19

Suggested Citation

Dmitriev, Vladimir and Borisova, Tatiana, Особенности применения стандарта ГОСТ Р ИСО для построения систем менеджмента качества образовательных услуг (Developing Quality Management Systems for Educational Services: ISO 9001:2015 Standard Implementation Issues) (June 30, 2017). ЭКОНОМИКА И УПРАВЛЕНИЕ . N 6 (140) 2017. Available at SSRN: https://ssrn.com/abstract=3236646

Vladimir Dmitriev (Contact Author)

Saint-Petersburg University of Management Technologies and Economics (UMTE) ( email )

Lermontovskiy, 44 A
Saint-Petersburg
Russia

Tatiana Borisova

Saint-Petersburg University of Management Technologies and Economics (UMTE) ( email )

Lermontovskiy, 44 A
Saint-Petersburg
Russia

HOME PAGE: http://www.spbume.ru/ru/viewdepartment/2/

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