International Benchmarking of Australian Telecommunications Services

Productivity Commission Working Paper No.1572

387 Pages Posted: 18 Aug 2002

Date Written: March 1999


The study compares the performance of the Australian telecommunications services industry with those in other countries. Related papers submitted to this study by NECG Ltd. and Telecom New Zealand have been released with the report.

Keywords: international benchmarking - telecommunications - Telstra - carriers - service providers - social policy - retail price regulation - Universal Service Obligation - competition - regulation - access - number portability - accounting separation - anti-competitive behaviour - Public Switched Telephone Network - ISDN - mobile - residential price - business price - phone - SMEs - quality of service - performance indicators - productivity

JEL Classification: D

Suggested Citation

Commission, Productivity, International Benchmarking of Australian Telecommunications Services (March 1999). Productivity Commission Working Paper No.1572, Available at SSRN: or

Productivity Commission (Contact Author)

Government of Australia

Level 28
35 Collins St.
Melbourne, Victoria, Victoria 3000

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