The Performance Management and Appraisal in Higher Education

Camilleri, M.A. & Camilleri, A.C. (2018). The Performance Management and Appraisal in Higher Education. In Cooper, C. Driving Productivity in Uncertain and Challenging Times. (University of the West of England, 5th September). British Academy of Management, UK.

21 Pages Posted: 4 Sep 2018

See all articles by Mark Anthony Camilleri

Mark Anthony Camilleri

University of Malta; University of Edinburgh

Adriana Camilleri

University of Bath - Department of Psychology

Date Written: September 5, 2018

Abstract

The performance appraisal (PA) is one of the performance management tools that is widely used to measure the productivity of academic employees in different contexts. Therefore, this paper has two main objectives. Firstly, it critically reviews the extant literature on performance management, including; Kaplan and Norton’s Balanced Scorecard Approach, among others. Secondly, it presents a qualitative research that explores the performance appraisal system in a higher education institution. The researcher has conducted semi-structured interview sessions with academic employees to analyse their opinions and perceptions toward their annual PA. The research participants revealed the costs and benefits of their PA exercise. They were aware that their educational leaders could pragmatically employ the PA’s metrics to improve their performance outcomes, in terms of stakeholder engagement, internal processes, organisational capacity and innovation, among other areas. This research implies that the PA instrument could lead to significant benefits for both the institution as well as for the personal development of individual academics.

Keywords: performance management, performance appraisal, Balanced Score Card, higher education, academic productivity

JEL Classification: M00, M10, M12, M16, M50, M51, M52, M53, M54, M55, M59

Suggested Citation

Camilleri, Mark and Camilleri, Adriana, The Performance Management and Appraisal in Higher Education (September 5, 2018). Camilleri, M.A. & Camilleri, A.C. (2018). The Performance Management and Appraisal in Higher Education. In Cooper, C. Driving Productivity in Uncertain and Challenging Times. (University of the West of England, 5th September). British Academy of Management, UK.. Available at SSRN: https://ssrn.com/abstract=3238664

Mark Camilleri (Contact Author)

University of Malta ( email )

Department of Corporate Communication,
Faculty of Media and Knowledge Sciences
Msida, MSD2080
Malta
79314808 (Phone)

HOME PAGE: http://https://www.um.edu.mt/profile/markacamilleri

University of Edinburgh

27 Buccheluech Place,
The Business School
Edinburgh, Scotland EH8 9JS
United Kingdom

Adriana Camilleri

University of Bath - Department of Psychology ( email )

United Kingdom

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