Demographic and Cultural Dissimilarity's Effects on Responses to Offense

24 Pages Posted: 19 Aug 2002

See all articles by Karl F. Aquino

Karl F. Aquino

University of Delaware - Alfred Lerner College of Business and Economics

Rebecca Bennett

University of Toledo - Department of Management

Debra L. Shapiro

University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School

Tae-Yeol Kim

University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School

Abstract

Two studies of different methodologies investigated ethnic and gender similarity's effect on responses to offense episodes. Despite the different methodologies, common findings were obtained. Cumulatively, our findings show that: (1) victims of offensive workplace interactions do not always choose revengeful responses; instead, they sometimes opt to forgive and/or reconcile with their offender, and (2) the offender's perceived similarity to the victim influences the victim's coping strategy. Additionally, we found that the importance that perceived similarity has on people's responses to workplace-offenses apparently differs across (at least U.S. and Korean) cultures. Implications are discussed.

Keywords: Forgiveness, Revenge, Diversity

Suggested Citation

Aquino, Karl F. and Bennett, Rebecca and Shapiro, Debra L. and Kim, Tae-Yeol, Demographic and Cultural Dissimilarity's Effects on Responses to Offense. Available at SSRN: https://ssrn.com/abstract=324580 or http://dx.doi.org/10.2139/ssrn.324580

Karl F. Aquino (Contact Author)

University of Delaware - Alfred Lerner College of Business and Economics ( email )

419 Purnell Hall
Newark, DE 19716
United States
302-831-6144 (Phone)

Rebecca Bennett

University of Toledo - Department of Management ( email )

Toledo, OH
United States
419-530-2967 (Phone)

Debra L. Shapiro

University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School ( email )

McColl Building
Chapel Hill, NC 27599-3490
United States
919-962-3224 (Phone)

Tae-Yeol Kim

University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School ( email )

McColl Building, CB# 3490
Chapel Hill, NC 27599
United States
919-843-8387 (Phone)

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