Demographic and Cultural Dissimilarity's Effects on Responses to Offense
24 Pages Posted: 19 Aug 2002
Two studies of different methodologies investigated ethnic and gender similarity's effect on responses to offense episodes. Despite the different methodologies, common findings were obtained. Cumulatively, our findings show that: (1) victims of offensive workplace interactions do not always choose revengeful responses; instead, they sometimes opt to forgive and/or reconcile with their offender, and (2) the offender's perceived similarity to the victim influences the victim's coping strategy. Additionally, we found that the importance that perceived similarity has on people's responses to workplace-offenses apparently differs across (at least U.S. and Korean) cultures. Implications are discussed.
Keywords: Forgiveness, Revenge, Diversity
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