Are University Students Products or Customers?

6 Pages Posted: 1 Nov 2018

See all articles by Simon Chesterman

Simon Chesterman

National University of Singapore (NUS) - Faculty of Law

Date Written: September 25, 2018

Abstract

Are universities the means by which a society produces employees to fulfil specific roles in the economy? Or should we cater to the needs and desires of individual students (and their parents)? Put more simply, are our students products? Or are they customers?

Keywords: Universities, Academia, Academics, Employment, Education, Metaphors, Language

Suggested Citation

Chesterman, Simon, Are University Students Products or Customers? (September 25, 2018). Available at SSRN: https://ssrn.com/abstract=3253519 or http://dx.doi.org/10.2139/ssrn.3253519

Simon Chesterman (Contact Author)

National University of Singapore (NUS) - Faculty of Law ( email )

469G Bukit Timah Road
Eu Tong Sen Building
Singapore, 259776
Singapore

HOME PAGE: www.SimonChesterman.com

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