Unrequited: Asymmetry in Interorganizational Trust

Forthcoming, Strategic Organization

24 Pages Posted: 25 Oct 2018

See all articles by Melissa Graebner

Melissa Graebner

University of Texas at Austin - Red McCombs School of Business

Fabrice Lumineau

Purdue University

Darcy Fudge Kamal

Chapman University; Chapman University - Economic Science Institute

Date Written: September 7, 2018

Abstract

Many studies of interorganizational relationships assume that trust between organizations is symmetric. In this essay, we explore the origins of this assumption and examine relevant quantitative and qualitative evidence from the literatures on strategy, marketing, supply chain management and information systems. We conclude that no systematic evidence currently exists to support the assumption that interorganizational trust is typically symmetric. We explore how the possibility of asymmetry complicates interpretation of previous research on the effects of interorganizational trust. We encourage further research to identify conditions under which symmetry is likely, and offer a variety of strategies that scholars may use to deal with potential asymmetry.

Keywords: trust, interorganizational relationships, asymmetry, alliances, buyer-supplier relationships

Suggested Citation

Graebner, Melissa and Lumineau, Fabrice and Fudge Kamal, Darcy, Unrequited: Asymmetry in Interorganizational Trust (September 7, 2018). Forthcoming, Strategic Organization . Available at SSRN: https://ssrn.com/abstract=3259529

Melissa Graebner

University of Texas at Austin - Red McCombs School of Business ( email )

Austin, TX 78712
United States

Fabrice Lumineau

Purdue University ( email )

610 Purdue Mall
West Lafayette, IN 47906
United States

Darcy Fudge Kamal (Contact Author)

Chapman University ( email )

Orange, CA 92866
United States

Chapman University - Economic Science Institute ( email )

One University Dr.
Orange, CA 92866
United States

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