Productivity and Learning Effects of Head-Mounted AR Displays on Human-Centered Work

33 Pages Posted: 2 Nov 2018

See all articles by Özgür Gürerk

Özgür Gürerk

University of Erfurt - Economics, Law, and Social Sciences

Thomas Bohné

University of Cambridge

Guillermo Alvarez Alonso

RWTH Aachen University - School of Economics and Business Administration

Date Written: October 10, 2018

Abstract

Wearable technologies, such as smart glasses allowing assisted or augmented reality (AR) applications, promise to substantially amplify human capabilities in a variety of industrial work contexts. Despite their potential, there is a woeful lack of experimental research that has examined the true performance effects of head-mounted AR displays on actual human-centered operations in industrial settings. To address this research gap, we carried out a series of field experiments with apprentices using smart glasses for a real industrial repair task. We find that even though there are no immediate productivity effects, the use of smart glasses results in significant productivity gains over time. The use of smart glasses also has an immediate and positive effect on work quality, but this effect diminishes as apprentices gain more experience. Finally, we find that usability and comfort were no significant problems for the subjects in our experiment.

Keywords: Wearable Technology, Head-Mounted Displays, Augmented Reality, Assisted Reality, Smart Glasses, Cyber-Human Systems, Experiment, Productivity, Learning

JEL Classification: C93, D24, L62

Suggested Citation

Gürerk, Özgür and Bohné, Thomas Marc and Alvarez Alonso, Guillermo, Productivity and Learning Effects of Head-Mounted AR Displays on Human-Centered Work (October 10, 2018). Available at SSRN: https://ssrn.com/abstract=3264118 or http://dx.doi.org/10.2139/ssrn.3264118

Özgür Gürerk (Contact Author)

University of Erfurt - Economics, Law, and Social Sciences ( email )

Nordhaeuser Str. 63
D - 99089 Erfurt
Germany

Thomas Marc Bohné

University of Cambridge

Department of Engineering
17 Charles Babbage Road
Cambridge, CB3 0FS
United Kingdom

HOME PAGE: http://www.ifm.eng.cam.ac.uk/people/tmb35/

Guillermo Alvarez Alonso

RWTH Aachen University - School of Economics and Business Administration ( email )

Aachen
Germany

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