Trust Development Across Levels of Analysis: An Embedded-Agency Perspective

Journal of Trust Research, 8(2): 238-248.

22 Pages Posted: 17 Nov 2018

Date Written: October 24, 2018

Abstract

This article advances a cross-level model of trust development. Drawing upon an embedded-agency perspective from institutional theory, we combine a top-down with a bottom-up approach, reflecting the inherent duality of trust in organizational settings. Specifically, we elaborate a reciprocal process that illustrates how organizational structures influence individuals’ trust and, at the same time, how individuals’ trust manifests in organizational structures. We discuss the theoretical implications of our cross-level model for the trust literature and propose important avenues for future research.

Keywords: Trust Development, Institutional Theory, Individuals, Organizations, Multi-Level, Meso Approach

Suggested Citation

Lumineau, Fabrice and Schilke, Oliver, Trust Development Across Levels of Analysis: An Embedded-Agency Perspective (October 24, 2018). Journal of Trust Research, 8(2): 238-248.. Available at SSRN: https://ssrn.com/abstract=3272568

Fabrice Lumineau (Contact Author)

Purdue University ( email )

610 Purdue Mall
West Lafayette, IN 47906
United States

Oliver Schilke

University of Arizona ( email )

1130 E. Helen St.
McClelland Hall
Tucson, AZ 85721
United States

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