Must-Have Capabilities for Enterprise Mobility: A South African Study

9 Pages Posted: 20 Nov 2018

See all articles by B-Abee Toperesu

B-Abee Toperesu

University of Cape Town (UCT)

Jean-Paul Van Belle

University of Cape Town (UCT)

Date Written: September 8, 2016

Abstract

Mobile devices represent a difficult information technology decision for organizations, commonly referred to as the “Bring-Your-Own-Device” (BYOD) issue. On the one hand, information is now potentially available anytime, anywhere and some business processes can be optimized dramatically. On the other hand, business processes have to be changed, security issues have to be addressed, and data management and governance become very difficult. This study presents some empirical research based on interviews with selected IS Managers. The goal of this paper is to assess both a 'desired state' of capabilities as well as some evidence regarding current readiness and capability levels among South African organizations. We conclude with a proposed list of the must-have capabilities for Enterprise Mobility.

Keywords: Enterprise Mobility, ICT, Innovation Capability, Bring Your Own Device (BYOD), Mobile Device Management

JEL Classification: O33

Suggested Citation

Toperesu, B-Abee and Van Belle, Jean-Paul, Must-Have Capabilities for Enterprise Mobility: A South African Study (September 8, 2016). 2016 ENTRENOVA Conference Proceedings. Available at SSRN: https://ssrn.com/abstract=3282337 or http://dx.doi.org/10.2139/ssrn.3282337

B-Abee Toperesu (Contact Author)

University of Cape Town (UCT) ( email )

3rd Floor, leslie Commerce Building
Engineering Mall, Upper Campus
Cape Town, Western Cape 8000
South Africa

Jean-Paul Van Belle

University of Cape Town (UCT) ( email )

3rd Floor, leslie Commerce Building
Engineering Mall, Upper Campus
Cape Town, Western Cape 8000
South Africa

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