A Comparative Analysis of the Performance of the Czech Excellence Award Winners

10 Pages Posted: 19 Nov 2018

See all articles by Pavel Adámek

Pavel Adámek

Silesian University in Opava - School of Business Administration in Karviná

Date Written: September 6, 2018

Abstract

The purpose of this paper is to assess whether the implementation of excellence approach in area of a total quality management (TQM) positively affects the financial performance of the Czech companies. This paper test whether the adoption of excellence model approach from European Foundation of Quality Management (EFQM) has the impact on companies in the monitored indicators of the level of excellence in the Czech Republic represented by the group of emerging countries. This study is based on information gathered through an extensive literature review using print media, research databases, and we employed the available reporting for awarded companies. We systemized the variables of business excellence with the higher impact on organizational performance. As an example was involved the Czech companies awarded in National Quality Award (NQA) in the area of excellence. The main findings of this study shows the positive relation in selected financial indicators after receiving NQA and implementation excellence approach. In terms of the Czech Republic, although the NQA system is in place, Czech companies are not so interested, even though they can get feedback and work on their approach within the set criteria of the EFQM model in NQA. Based on selected performance indicators, the positive development of the companies was demonstrated on performance achieved by the TQM-oriented award winning companies.

Keywords: EFQM Model Excellence, Total Quality Management, Emerging Country, Performance Management

JEL Classification: M10, M11, M19

Suggested Citation

Adámek, Pavel, A Comparative Analysis of the Performance of the Czech Excellence Award Winners (September 6, 2018). 2018 ENTRENOVA Conference Proceedings. Available at SSRN: https://ssrn.com/abstract=3282668 or http://dx.doi.org/10.2139/ssrn.3282668

Pavel Adámek (Contact Author)

Silesian University in Opava - School of Business Administration in Karviná ( email )

733 40 Karviná
Czech Republic

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