How to Improve the Employee Productivity of Banking System in India – A Theory of Accountability Based Analysis

International Journal of Management, Technology, and Social Sciences (IJMTS), (2018),3(2), 87-99.

11 Pages Posted: 26 Dec 2018

See all articles by P. S. Aithal

P. S. Aithal

Srinivas Institute of Management Studies

PRASANNA KUMAR.M.G.

affiliation not provided to SSRN

Mike Dillon

Independent

Date Written: October 23, 2018

Abstract

The recently developed theory called Theory of Accountability (Theory A) for organizations of 21st century identifies the various factors which affect the organizational human resources performance. The essential components identified to improve the productivity of any organization based on the postulates of Theory A are (1) Planning, (2) Target setting, (3) Motivation, (4) Work Strategies, (5) Responsibility, (6) Role model, (7) Monitoring & Guiding, and (8) Accountability. The objective of this paper is to apply the components of Theory A to Indian Banking system and to study how to improve the productivity of the banking system for economic progress in India. Accordingly we analysed the business model and the organizational strategy of Indian Banks in terms of their business objectives, service planning, target setting for the employees, employee motivational factors, working strategies to improve productivity, self-and mutual responsibilities among individual employees and in their teams, concept of role model in banking service innovation, continuous monitoring and guiding strategies, and finally accountability of each and every employee at different organizational levels. The applicability of Theory A on both private and public sector banks are discussed in general and suitable suggestions are proposed to the banking sector to improve productivity based on the postulates of Theory A.

Keywords: Theory of Accountability, Organizational Performance Theory of 21st Century, Productivity Enhancement, Improved Output Performance

Suggested Citation

Aithal, P. S. and KUMAR.M.G., PRASANNA and Dillon, Mike, How to Improve the Employee Productivity of Banking System in India – A Theory of Accountability Based Analysis (October 23, 2018). International Journal of Management, Technology, and Social Sciences (IJMTS), (2018),3(2), 87-99. . Available at SSRN: https://ssrn.com/abstract=3289284

P. S. Aithal (Contact Author)

Srinivas Institute of Management Studies ( email )

Srinivas Campus
Pandeshwar
Mangalore, Mangalore 575001
India
9343348392 (Phone)

HOME PAGE: http://www.srinivasuniversity.ac.in

PRASANNA KUMAR.M.G.

affiliation not provided to SSRN

Mike Dillon

Independent ( email )

No Address Available

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