Tourism Distribution Channels

Camilleri, M. A. (2018). Tourism Distribution Channels. In Travel Marketing, Tourism Economics and the Airline Product (Chapter 6, pp. 105-115). Cham, Switzerland: Springer Nature.

14 Pages Posted: 17 Dec 2018

See all articles by Mark Anthony Camilleri

Mark Anthony Camilleri

University of Malta; University of Edinburgh

Date Written: December 1, 2017

Abstract

The distribution channels link the customers with the businesses. For many years, the tourism businesses may have distributed their products and services through intermediaries. However, the latest advances in technology have brought significant changes in this regard. More individuals and corporate customers are increasingly benefiting of ubiquitous technologies, including digital media. The development of mobile devices and their applications, are offering a wide range of possibilities to the travel industry. Consumers are using smart phones and tablets to purchase tourism products. These issues have inevitably changed the structure of the tourism industry; in terms of control and value for money to consumers. In this light, this chapter describes the traditional and contemporary travel distribution channels as it raises awareness of the potential of new distribution technologies. Afterwards, there is a discussion on the role of digital media in the distribution chain as tourism businesses are increasingly selling directly to customers through the internet via websites and travel search engines. In conclusion, this chapter anticipates what the future holds for the distribution of travel and tourism products.

Keywords: tourism futures, smart tourism, digital media, global distribution systems, internet, online, digital marketing

JEL Classification: M00, M1, M3, Z3, Z30

Suggested Citation

Camilleri, Mark, Tourism Distribution Channels (December 1, 2017). Camilleri, M. A. (2018). Tourism Distribution Channels. In Travel Marketing, Tourism Economics and the Airline Product (Chapter 6, pp. 105-115). Cham, Switzerland: Springer Nature.. Available at SSRN: https://ssrn.com/abstract=3289473

Mark Camilleri (Contact Author)

University of Malta ( email )

Department of Corporate Communication,
Faculty of Media and Knowledge Sciences
Msida, MSD2080
Malta
79314808 (Phone)

HOME PAGE: http://https://www.um.edu.mt/profile/markacamilleri

University of Edinburgh

27 Buccheluech Place,
The Business School
Edinburgh, Scotland EH8 9JS
United Kingdom

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