Impact of Job Satisfaction on Organizational Citizenship Behavior
12 Pages Posted: 28 Jan 2019 Last revised: 25 Apr 2019
Date Written: January 6, 2019
Job satisfaction at workplace is very important aspects of employee’s life. An employee is more comfortable when he is satisfied with his job. This satisfaction may result in positive commitment among the employees. This paper is an attempt to find out the relationship between impact of job satisfaction on organizational citizenship behavior among the employees of manufacturing and service sector. Also, the gender difference on job satisfaction and OCB is also attempted to be found out. The data was collected on Likert scale from the employees working in Gwalior (India). The data was validated through reliability. The research also tried to find out the underlying factors of job satisfaction and organizational citizenship behavior. The result of the study was indicated a positive linear relationship between job satisfaction and organizational citizenship behavior. The finding also supported that there is no difference between males and females on job satisfaction and organizational citizenship behavior.
Keywords: Job satisfaction and Organizational citizenship behavior (OCB)
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