Impact of Job Satisfaction on Organizational Citizenship Behavior

12 Pages Posted: 28 Jan 2019 Last revised: 25 Apr 2019

See all articles by Sonal Saxena

Sonal Saxena

Prestige Institute of Management

Kalpana Tomar

Prestige Institute of Management

Shivangi Tomar

Prestige Institute of Management, Students

Date Written: January 6, 2019

Abstract

Job satisfaction at workplace is very important aspects of employee’s life. An employee is more comfortable when he is satisfied with his job. This satisfaction may result in positive commitment among the employees. This paper is an attempt to find out the relationship between impact of job satisfaction on organizational citizenship behavior among the employees of manufacturing and service sector. Also, the gender difference on job satisfaction and OCB is also attempted to be found out. The data was collected on Likert scale from the employees working in Gwalior (India). The data was validated through reliability. The research also tried to find out the underlying factors of job satisfaction and organizational citizenship behavior. The result of the study was indicated a positive linear relationship between job satisfaction and organizational citizenship behavior. The finding also supported that there is no difference between males and females on job satisfaction and organizational citizenship behavior.

Keywords: Job satisfaction and Organizational citizenship behavior (OCB)

Suggested Citation

Saxena, Sonal and Tomar, Kalpana and Tomar, Shivangi, Impact of Job Satisfaction on Organizational Citizenship Behavior (January 6, 2019). Proceedings of 10th International Conference on Digital Strategies for Organizational Success. Available at SSRN: https://ssrn.com/abstract=3323753 or http://dx.doi.org/10.2139/ssrn.3323753

Sonal Saxena (Contact Author)

Prestige Institute of Management ( email )

Airport Road, Opposite Deendayal
Nagar
Gwalior, MP 474 020
India

Kalpana Tomar

Prestige Institute of Management ( email )

Airport Road, Opposite Deendayal
Nagar
Gwalior, MP 474 020
India

Shivangi Tomar

Prestige Institute of Management, Students ( email )

Gwalior
India

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