Consumer’s Online Shopping Behavior with Reference to The Flipkart

13 Pages Posted: 31 Jan 2019 Last revised: 19 Mar 2019

See all articles by Anurag Pandey

Anurag Pandey

Uka Tarsadia University, Students; Pranveer Singh Institute of Technology

Jitesh Parmar

Independent

Date Written: January 6, 2019

Abstract

A descriptive type of study using judgmental sampling for selecting the samples from online shopping users of Kanpur city. The data has been collected with the help of questionnaire & schedule. The descriptive analysis and nonparametric test has been used for hypothesis testing. The study results suggest that how consumers come to know about Flipkart? Which features consumer do not like about Flipkart? Which features consumer like about Flipkart? What are the products consumer buy from Flipkart? Which mode of payment consumers prefer to pay? And are they satisfy with the product quality & services provided by Flipkart?

Keywords: Consumer behaviour, online shopping, Internet shopping, Electronic commerce

Suggested Citation

Pandey, Anurag and Parmar, Jitesh, Consumer’s Online Shopping Behavior with Reference to The Flipkart (January 6, 2019). Proceedings of 10th International Conference on Digital Strategies for Organizational Success, Available at SSRN: https://ssrn.com/abstract=3323837 or http://dx.doi.org/10.2139/ssrn.3323837

Anurag Pandey (Contact Author)

Uka Tarsadia University, Students ( email )

India

Pranveer Singh Institute of Technology ( email )

Kanpur, Uttar Pradesh
India
9219095609 (Phone)
209305 (Fax)

Jitesh Parmar

Independent ( email )

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