The Impact of Transformational Leadership and Social Interaction on Organizational Performance in the Viewpoint of Knowledge Management: An Empirical Study in Banking Sector of Pakistan

International Journal of Organizational Leadership 7(2018) 383-397

15 Pages Posted: 11 Mar 2019

See all articles by Raza Lashari

Raza Lashari

Lahore Garrison University

Aiza Hussain Rana

University of Lahore (UOL)

Date Written: November 2018

Abstract

This research examines the impact of transformational leadership (TL) and social interaction (SI) on organizational performance (OP) in the perspective of knowledge management (KM) within Pakistan’s banking sector. In developing countries, knowledge management (KM) is highly practiced but in Pakistan it is a new concept and at the initial stages of its implementation. The situation of Pakistan’s banking sector is better than other services sectors. Therefore, Pakistan’s banking sector is opted as population of the study. Using the simple random sampling technique, 350 questionnaires were distributed in different bank’s branches. The questionnaires were filled by two officer’s rank of employee, i.e., top level managers and middle level managers. Totally, 270 questionnaires were fully completed and used for final analysis. The overall response rate was 77%. Different statistical techniques were applied on the collected data, i.e., Reliability analysis, Pearson’s correlation, Regression analysis and Sobel test. The results indicated that there is a positive relationship among transformational leadership, social interaction, knowledge management, and organizational performance. Furthermore, knowledge management acted as partially mediator between transformational leadership, social interaction and organizational performance. Additionally, current research provides guidelines to the management of banking sector of developing countries specially Pakistan that how transformational leadership, social interaction and knowledge management can improve the organizational performance.

Suggested Citation

Lashari, Raza Hussain and Rana, Aiza Hussain, The Impact of Transformational Leadership and Social Interaction on Organizational Performance in the Viewpoint of Knowledge Management: An Empirical Study in Banking Sector of Pakistan (November 2018). International Journal of Organizational Leadership 7(2018) 383-397, Available at SSRN: https://ssrn.com/abstract=3337650

Raza Hussain Lashari (Contact Author)

Lahore Garrison University ( email )

Lahore, Punjab 54000
Pakistan

Aiza Hussain Rana

University of Lahore (UOL) ( email )

1 - KM Defence Road Campus
54000
Lahore, PA Punjabn 54000
Pakistan

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