header

Evaluating the Impact of Semantic Technologies on Bibliographic Systems: A User-Centered and Comparative Approach

17 Pages Posted: 13 Mar 2019 First Look: Accepted

See all articles by Daniel Vila-Suero

Daniel Vila-Suero

Universidad Politécnica de Madrid - Ontology Engineering Group

Mariano Rico

Universidad Politécnica de Madrid - Ontology Engineering Group

Iuliana Botezan

Universidad Complutense de Madrid (UCM) - Department of Librarianship and Information Science

Asunción Gómez-Pérez

Universidad Politécnica de Madrid - Ontology Engineering Group; Universidad Politécnica de Madrid - Higher Technical School of Computer Engineers

Abstract

Semantic and linked-data technologies are currently used by several cultural heritage institutions to make their content available through the Web. Although these technologies are heavily oriented towards data reuse and integration, one clear benefit highlighted by recent literature is the enhancement of human cultural consumption and user experience through the development of novel cultural end-user applications like Online Public Access Catalogues (OPACs). However, to the best of our knowledge, studies into the impact of these technologies on end-user applications are scarce. In order to address this lack, we report the results of two within-group user-centred studies of two online bibliographic systems in a realistic setting – using a widely deployed OPAC and its counterpart linked-data based system, datos.bne.es. The results of our first within-group study show that users of the system based on linked data required significantly less time and visited fewer pages to complete a typical search and retrieval activity. Additionally, the results of our user satisfaction tests also provided significantly better results for this new system. These results are consistent with the hypothesis that semantic technologies applied to library catalogues provide an enhancement that helps satisfy users’ information needs.

Keywords: User-centered evaluation, Usability, Cultural heritage, Digital humanities, Linked data, Ontologies

Suggested Citation

Vila-Suero, Daniel and Rico, Mariano and Botezan, Iuliana and Gómez-Pérez, Asunción, Evaluating the Impact of Semantic Technologies on Bibliographic Systems: A User-Centered and Comparative Approach (March 12, 2019). Available at SSRN: https://ssrn.com/abstract=3351106 or http://dx.doi.org/10.2139/ssrn.3351106

Daniel Vila-Suero

Universidad Politécnica de Madrid - Ontology Engineering Group

Madrid
Spain

Mariano Rico (Contact Author)

Universidad Politécnica de Madrid - Ontology Engineering Group ( email )

Madrid
Spain

Iuliana Botezan

Universidad Complutense de Madrid (UCM) - Department of Librarianship and Information Science

Carretera de Humera s/n
Madrid, Madrid 28223
Spain

Asunción Gómez-Pérez

Universidad Politécnica de Madrid - Ontology Engineering Group

Madrid
Spain

Universidad Politécnica de Madrid - Higher Technical School of Computer Engineers ( email )

Madrid, 28040
Spain

Register to save articles to
your library

Register

Paper statistics

Abstract Views
417
Downloads
76