The Use of Importance-Performance Analysis (IPA) in Evaluating Corporate University Performance in Indonesia SOE

International Journal of Business, Economics and Law, Vol. 15, Issue 5, 2018

6 Pages Posted: 19 Apr 2019

See all articles by Endang Pitaloka

Endang Pitaloka

Universitas Pembangunan Jaya, Tangerang

Date Written: April 11, 2018

Abstract

In order to transform State-Owned Enterprises (SOE), to be world-class company The Ministry of SOEs issues a State-Owned Enterprises (SOE) reform policy. Some policy focus on leadership development that will improve SOE performance. To address leadership issues, some of SOE transform their training & learning center to Corporate University. However, the evaluation result of the Ministry of SOEs showed that there were some problems with Corporate University performance. With this problems, the authors argue that it takes IPA method to evaluate the performance of the Corporate University. The objective of this paper is to evaluate Corporate University performance using Importance-Performance Analysis (IPA) tools. The result showed the Quadrant I attributes include “trainer competency”, “learning method”, “senior manager as a trainer” and “contents align with work target”. Quadrant II include contents “align with job competency”, “contents align with organization goals”, “senior manager share his/her success story”. attribute in quadrant III is “senior manager as a mentor”. The attributes in quadrant IV include “the use of ICT” and “learning environment”. IPA is an effective evaluation tool and it's easy to apply. This finding will help SOE in improving Corporate University performance.

Keywords: Corporate University, Importance-Performance Analysis (IPA)

JEL Classification: J24, M53

Suggested Citation

Pitaloka, Endang, The Use of Importance-Performance Analysis (IPA) in Evaluating Corporate University Performance in Indonesia SOE (April 11, 2018). International Journal of Business, Economics and Law, Vol. 15, Issue 5, 2018, Available at SSRN: https://ssrn.com/abstract=3357335

Endang Pitaloka (Contact Author)

Universitas Pembangunan Jaya, Tangerang ( email )

Bintaro Jaya
Tangerang
Indonesia

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