Smart Hospitals and Patient-Centered Governance

Moro Visconti, R., & Martiniello, L. (2019). Smart hospitals and patient-centered governance. Corporate Ownership & Control, 16(2)

14 Pages Posted: 19 Apr 2019

See all articles by Roberto Moro Visconti

Roberto Moro Visconti

UniversitĂ  Cattolica del Sacro Cuore - Department of Business Administration

Laura Martiniello

Universitas Mercatorum

Date Written: March 21, 2019

Abstract

This paper explores innovative governance models in the healthcare sector. Patients are a key albeit under-investigated stakeholder and smart technologies applied to public healthcare represent a trendy innovation that reshapes the value-driving proposition. This study contributes to the best practice improvement in this sector, showing how health governance can balance the interests of conflicting stakeholders (patients, staff, politicians, private providers, banks, suppliers, etc.) when technology-driven (smart) investments are realized. Characteristics of smart hospitals are critically examined, and governance solutions are considered, together with private actors’ involvement and flexible forms of remuneration. Smart hospitals are so complicated that they may require sophisticated Public-Private Partnerships (PPP). Public players lack innovative skills, whereas private actors seek additional remuneration for their non-routine efforts and higher risk. PPP represents a feasible governance framework, especially if linked to Project Financing (PF) investment patterns. Results-Based Financing (RBF) softens traditional PPP criticalities as availability payment sustainability or risk transfer compensation. Waste of public money can consequently be reduced, and private bankability improved. Patient-centered smart hospitals reshape traditional healthcare governance, with savings and efficiency gains that meliorate timeliness and execution of cares. Transformation of in-patients to out-patients and then home-patients represents, whenever possible, a mighty goal.

Keywords: Public-Private Partnership (PPP), Results-Based Financing (RBF), Value Co-creation, Risk, Stakeholders, Personalized Care, Availability Payment, Medtech, Digital Platforms, E-health, Eurostat Rules

Suggested Citation

Moro Visconti, Roberto and Martiniello, Laura, Smart Hospitals and Patient-Centered Governance (March 21, 2019). Moro Visconti, R., & Martiniello, L. (2019). Smart hospitals and patient-centered governance. Corporate Ownership & Control, 16(2), Available at SSRN: https://ssrn.com/abstract=3357473

Roberto Moro Visconti (Contact Author)

UniversitĂ  Cattolica del Sacro Cuore - Department of Business Administration ( email )

Largo Agostino Gemelli 1
Milano, 20123
Italy

Laura Martiniello

Universitas Mercatorum ( email )

Via Appia Pignatelli, 62
Rome, 00178
Italy

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