Co-Production As An Interpretative Framework in the Creation of Value in Public Services

40 Pages Posted: 27 Mar 2019

See all articles by Stefano Landi

Stefano Landi

Ca Foscari University of Venice - Department of Management

Salvatore Russo

Ca Foscari University of Venice

Date Written: March 2019

Abstract

Co-production is an important strand of the current public services reform agenda across the World. Several authors and institutions argued that co-production concept has the potential to improve the efficiency and effectiveness of public services becoming a key response to the need for the reform of public services. Moreover co-production can be a way to co-create public value. Nevertheless the growing body of literature, co-production continues to be a multifaceted and not strongly definite concept with some shortcomings. One of the main gap regards the lack of studies that address the outcomes of the co-production process. There is a dominance of studies dedicated at the identification of influential factors or at the conceptualization of different co-production types showing that most academics aimed their study at the co-creation/co-production process rather than their outcomes.

This paper aims at filling this gap by proposing a methodological pathway, composed by 6 steps, to evaluate the impact of co-production on outcomes. The six step are presented and, then mastered trough an application to a concrete case. The application regard the separate collection service. We tested the presence of a relation between the propensity of municipalities toward co-production and a measure of effectiveness. Results showed Municipalities with an higher attitude to enhance citizen’s co-production reaching better recycling achievements.

Keywords: co-production, effects of coproduction, empowerment, recycling, separate waste collection, public value

JEL Classification: I38, Q2, M14

Suggested Citation

Landi, Stefano and Russo, Salvatore, Co-Production As An Interpretative Framework in the Creation of Value in Public Services (March 2019). Department of Management, Università Ca' Foscari Venezia Working Paper No. 1 (2019), Available at SSRN: https://ssrn.com/abstract=3360453

Stefano Landi (Contact Author)

Ca Foscari University of Venice - Department of Management ( email )

San Giobbe, Cannaregio 873
Venice, 30121
Italy

Salvatore Russo

Ca Foscari University of Venice ( email )

Dorsoduro 3246
Venice, Veneto 30123
Italy

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