Adoption of HRM Practices: A Practical Model - Case Study of a hotel

IOSR Journal of Business and Management (IOSR-JBM), Volume 21, Issue 4. Ser. I (April. 2019), PP 59-63

5 Pages Posted: 6 Jul 2019

See all articles by Vishal Tiwari

Vishal Tiwari

DIT University, Department of Mechanical Engineering, Flexible Manufacturing System (FSM), Students

Shivani Srivastava

DIT University, Department of Mechanical Engineering, Flexible Manufacturing System (FSM), Students

Dr. Pankaj Kumar

FMS, DIT University

Date Written: April 9, 2019

Abstract

Enterprises play an important role in India’s economic process. Human resource efficiency and performance are the most significant reasons for any enterprises to be successful. This study was carried out to understand the Human Resource (HR) practices followed in the one single Hotel industry. There are four top models of HRM such as the Fombrun, Tichy, and Devana Model, the Harvard Model, the Guest Model, and the Warwick Model. Out of these models, the Fombrun, Tichy, and Devana Model of HRM have been adopted for this study. A case study approach was adopted wherein the HR practices of a hotel engaged in service activity was captured. In-depth interviews were held with the managers (HR manager, managerial staff etc). Similarly, matters such as incentives, challenges in the staff retention field bounds a huge crisis in the industry were observed. Information was sought about the existence of HR practices at their unit. Literature review helped to identify the framework (Fomburn, C.J., Tichy, N.M., &Devanna, M.A. 1984), this model was taken/identified as a tool to test whether the same works in the HR practices of the unit under study.The paper offers insights into what are the major difficulties faced by the Hotel industry with respect to their HR Practices.This paper is based on the findings from analyzing a single service industry in Dehradun (Uttrakhand).This paper is useful for both researchers and HR practitioners because it identifies the HR practices area in the Indian hotel industry.

Keywords: Human Resource Management, Hotel Industry, Qualitative Research, Case Study

Suggested Citation

Tiwari, Vishal and Srivastava, Shivani and Kumar, Dr. Pankaj, Adoption of HRM Practices: A Practical Model - Case Study of a hotel (April 9, 2019). IOSR Journal of Business and Management (IOSR-JBM), Volume 21, Issue 4. Ser. I (April. 2019), PP 59-63. Available at SSRN: https://ssrn.com/abstract=3379586

Vishal Tiwari

DIT University, Department of Mechanical Engineering, Flexible Manufacturing System (FSM), Students

India

Shivani Srivastava

DIT University, Department of Mechanical Engineering, Flexible Manufacturing System (FSM), Students

India

Dr. Pankaj Kumar (Contact Author)

FMS, DIT University ( email )

Dehradun
Uttarakhand
Dehradun, IN 248009
India
8806417986 (Phone)

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