Data Analytics in Operations Management: A Review
Manufacturing & Services Operations Management, Forthcoming
21 Pages Posted: 28 May 2019
Date Written: March 29, 2019
Research in operations management has traditionally focused on models for understanding, mostly at a strategic level, how firms should operate. Spurred by the growing availability of data and recent advances in machine learning and optimization methodologies, there has been an increasing application of data analytics to problems in operations management. In this paper, we review recent applications of data analytics to operations management, in three major areas -- supply chain management, revenue management and healthcare operations -- and highlight some exciting directions for the future.
Keywords: data analytics; optimization; machine learning; supply chain management; revenue management; healthcare operations; operations management
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