The Impact of Training & Development and Communication on Employee Engagement – A Study of Banking Sector

Sahar, N. and Siddiqui, D. A. (2019). The Impact of Training & Development and Communication on Employee Engagement – A Study of Banking Sector. Business Management and Strategy, 10(1), 23-40

18 Pages Posted: 14 May 2019

See all articles by Danish Ahmed Siddiqui

Danish Ahmed Siddiqui

University of Karachi - Karachi University Business School

Noor Sahar

Karachi University Business School

Date Written: 2019

Abstract

This study analyzed the impact of training, development and communication on employees engagement in banking sector of Karachi. Data was taken thorough questionnaires from 120 employees out of which 100 were returned. Different statistical techniques such as descriptive statistics, confirmatory factor analysis and structural equation modeling were used for analysis. Results showed a positive impact of training and development and internal communication on engagement. Findings of the study have the potential of practical implication for managers and employees alike where they can increase engagement level in banking sector through strategic and tactical communication process and fulfilling the training needs of employees to meet the requirement of current job settings. Hence, practitioners need to understand the value of the participatory factors to compete effectively at the national and global levels through effective implementation in the engagement strategy.

Keywords: Training & Development, Communication, Banking Sector, Human Resources, Internal communication, Employee Engagement, Structural Equation Modeling

Suggested Citation

Siddiqui, Danish Ahmed and Sahar, Noor, The Impact of Training & Development and Communication on Employee Engagement – A Study of Banking Sector (2019). Sahar, N. and Siddiqui, D. A. (2019). The Impact of Training & Development and Communication on Employee Engagement – A Study of Banking Sector. Business Management and Strategy, 10(1), 23-40, Available at SSRN: https://ssrn.com/abstract=3381444

Danish Ahmed Siddiqui (Contact Author)

University of Karachi - Karachi University Business School ( email )

University Road
Karachi, Sindh 75270
Pakistan
3333485884 (Phone)

Noor Sahar

Karachi University Business School ( email )

Karachi University
Karachi, Sindh
Pakistan

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