Principles and Reality of Competent Employee Engagement

19 Pages Posted: 28 Jun 2019

See all articles by Arnd Huchzermeier

Arnd Huchzermeier

WHU - Otto Beisheim School of Management

Cem Mercikoglu

WHU - Otto Beisheim School of Management

Thilo R. Scholz

WHU - Otto Beisheim School of Management

Date Written: June 25, 2019

Abstract

Today, leading manufacturing and service companies rely on Lean Management, Total Productive Maintenance and alike to foster continuous improvement and organizational learning. However, analyzing the effect of daily practiced leadership efforts by managers of operating units remains a black box. In this article, we show how such managers can bring the employee engagement model competently to life by focusing on six key levers which drive job satisfaction, continuous improvement activities as well as bottom-up initiation of strategic action plans by individual employees.

Keywords: management quality, employee engagement, strategy understanding, job satisfaction, kaizen

JEL Classification: J24, J28

Suggested Citation

Huchzermeier, Arnd and Mercikoglu, Cem and Scholz, Thilo R., Principles and Reality of Competent Employee Engagement (June 25, 2019). Available at SSRN: https://ssrn.com/abstract=3410271 or http://dx.doi.org/10.2139/ssrn.3410271

Arnd Huchzermeier (Contact Author)

WHU - Otto Beisheim School of Management ( email )

Burgplatz 2
Vallendar, 56179
Germany
+49-261-6509380 (Phone)
+49-261-6509389 (Fax)

HOME PAGE: http://www.whu.edu/prod

Cem Mercikoglu

WHU - Otto Beisheim School of Management ( email )

Burgplatz 2
Vallendar, 56179
Germany

Thilo R. Scholz

WHU - Otto Beisheim School of Management ( email )

Burgplatz 2
Vallendar, 56179
Germany

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