Using the Service Science Canvas to Understand Institutional Change in a Public School System
Advances in Service Science. New York: Springer. 2019: 95-104
7 Pages Posted: 29 Jul 2019
Date Written: July 25, 2019
Reforming STEM education in the United States continues to be a topic of active discussion and research. Why do some school districts succeed while others fail at implementing similar educational interventions? To answer this question, we apply the service science theory to characterize a pK-12 district that is viewed as a complex educational system. Our analysis utilizes the Service Science Canvas, which is a convenient methodological tool that includes common elements of the service science framework.
Keywords: STEM; schools; K-12; service science; service canvas
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