Causes and Consequences of Work Stress and Coping Behaviour of Employees: An Analysis

Prabandhan: Indian Journal of Management, 11(3), pp. 24 - 38. DOI: 10.17010/pijom/2018/v11i3/122075

Posted: 12 Aug 2019

See all articles by Arul Edison Anthony Raj

Arul Edison Anthony Raj

R&D Centre, Bharathiar University, Coimbatore

Sheeba Julius

Tranquebar Bishop Manickam Lutheran College

Date Written: March 1, 2018

Abstract

Background: In the modern era, there is no job that is stress-free. Technological advancement and competitive market employees are forced to sustain their employment. It tends to increase their anxiety level as well as work tension. The banking industry is not an exceptional one.

Objectives: The purpose of the study was to assess the causes and consequences of work stress and to investigate the individual and organizational coping strategies adopted for managing stress effectively.

Materials and Methods: A sample of 186 participants (73.7% men and 26.3% women) from Dindigul Central Cooperative Bank (DCCB) participated in the study and the census method was adopted in the collection of data from individual respondents.

Results: The results showed that the employees, to a greater extent, were satisfied with their family as well as work life. They had a very positive and good opinion regarding the fairness of the management systems and practices adopted by the bank. The employees attached top-priority to their work and therefore, they normally spent more time at work. The findings of the study suggested that to overcome the consequences of work-stress, the employees recommended measures that involved both individual and organizational level strategies.

Conclusion: According to the respondents, the most appropriate solution to maintain work-life balance was capacity building and skill development on the part of the employees and involvement of employees in the organizational decision making.

Keywords: Work Stress, Occupational Stress, Job Stress, Stress Coping Strategies, Work Environment, Interpersonal Relations, Anxiety

JEL Classification: J28, J81, M54

Suggested Citation

Edison Anthony Raj, Arul and Julius, Sheeba, Causes and Consequences of Work Stress and Coping Behaviour of Employees: An Analysis (March 1, 2018). Prabandhan: Indian Journal of Management, 11(3), pp. 24 - 38. DOI: 10.17010/pijom/2018/v11i3/122075, Available at SSRN: https://ssrn.com/abstract=3431551

Arul Edison Anthony Raj (Contact Author)

R&D Centre, Bharathiar University, Coimbatore ( email )

Research Scholar, R&D Centre, Bharathiar Universit
Coimbatore, Tamil Nadu, India
Coimbatore, TN
India
9944500840 (Phone)

Sheeba Julius

Tranquebar Bishop Manickam Lutheran College ( email )

Porayar
Nagapattinam, TN 609307
India

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