The Truth About Forced Arbitration

Abstract

This comprehensive analysis of the self-reported data provided by two consumer arbitration organizations makes clear that forced arbitration is not an alternative judicial process, but instead eliminates claims, immunizes corporations, and allows abuse, discrimination, fraud, and essentially all other corporate wrongdoing to go unchecked. Americans are more likely to be struck by lightning than they are to win a monetary award in forced arbitration.

Keywords: Access to Courts, Civil Justice, Arbitration, Class Actions, Consumer Rights, Corporate Accountability

JEL Classification: D18, D60, D63, D78, G21, G28, K13, K31, K41