Emotional Status and Productivity: Evidence from a Japanese Company in the Special Economic Zone in Laos

26 Pages Posted: 10 Oct 2019

See all articles by Yoshihiko Kadoya

Yoshihiko Kadoya

Hiroshima University

Mostafa Saidu Rahim Khan

Hiroshima University

Somtip Watanapongvanich

Hiroshima University

Punjapol Binnagan

affiliation not provided to SSRN

Date Written: September 30, 2019

Abstract

This study examined workers’ emotional states and productivity by assessing on-job emotionality recorded by a specially designed wearable biometric device. We conducted the experiment at KP Beau Lao co, ltd, a Japanese plastic toys and cosmetic products company located in Savannakhet province in Southwestern Laos. Our sample included 15 plastic toy painters. Mental status, daily output, and other issues were recorded for three consecutive working days. Using random effects panel regression models, we examined how productivity, operationalized as the log of daily output, was related to workers’ emotional states, including the amount of time workers reported being happy, angry, relaxed, and sad. We controlled for conversation time, heart rate, and other demographic features. Results revealed that happiness was significantly and positively related to productivity. No other emotional state was significantly related to productivity. The present results suggest that workers’ emotional states need to be addressed as part of an organization’s operational strategy in order to ensure higher productivity.

Keywords: productivity, emotional status, wearable biometric device

JEL Classification: D24, E24, J24, O4

Suggested Citation

Kadoya, Yoshihiko and Khan, Mostafa Saidu Rahim and Watanapongvanich, Somtip and Binnagan, Punjapol, Emotional Status and Productivity: Evidence from a Japanese Company in the Special Economic Zone in Laos (September 30, 2019). Available at SSRN: https://ssrn.com/abstract=3461568 or http://dx.doi.org/10.2139/ssrn.3461568

Yoshihiko Kadoya (Contact Author)

Hiroshima University ( email )

1-2-1 Kagamiyama
Higashi-Hiroshima, 7390047
Japan

HOME PAGE: http://home.hiroshima-u.ac.jp/ykadoya/

Mostafa Saidu Rahim Khan

Hiroshima University ( email )

739-0046
Japan

Somtip Watanapongvanich

Hiroshima University ( email )

739-0046
Japan

Punjapol Binnagan

affiliation not provided to SSRN

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