Comparative Analysis of E-Governance Indices and Future Prospects for India

8 Pages Posted: 4 Oct 2019

See all articles by Poonam Malik

Poonam Malik

Jagannath International Management School

Kavita Chaudhary

Jagannath University

Ruchira Bhargav

JJT University

Anupama Munshi

Jagannath International Management School (JIMS)

Date Written: October 3, 2019


E-government in India now integrates a wide variety of online services and provides one-stop shop to the public for all kinds of e-government services. It makes India more efficient in providing services in social and environmental area. This research paper is an attempt to showcase the frequent variations of various judging parameters with respect to that of the world leaders. This paper also gives an insight regarding comparative analysis of Indian and regional, sub–regional leaders for implementation of E-governance in their country. The United Nation survey reveals the ranking of various initiatives of e-Government indices every two years. The paper also analyses the reasons for shortcomings that acts as a bottleneck in providing citizen centric services and suggests various measures that can be implemented to further improve the rankings of various parameters when it comes to delivering hassle free e-Governance to the last man out there. The fundamentals of the study are the growth and progress of ICT in general and growth of various relevant indices in providing e-Governance in particular.

Keywords: E-government, E-government Development Index (EGDI), E-participation (EPART), Telecommunication Infrastructure Index (TII), Online service Index (OSI), Human Capital Index (HCI), ICT

Suggested Citation

Malik, Poonam and Chaudhary, Kavita and Bhargav, Ruchira and Munshi, Anupama, Comparative Analysis of E-Governance Indices and Future Prospects for India (October 3, 2019). Proceedings of International Conference on Advancements in Computing & Management (ICACM) 2019. Available at SSRN: or

Poonam Malik (Contact Author)

Jagannath International Management School ( email )

Vasant Kunj, New Delhi 110019

Kavita Chaudhary

Jagannath University ( email )

9-10, Chittaranjan Avenue
Sadarghat, Dhaka 1100

Ruchira Bhargav

JJT University ( email )


Anupama Munshi

Jagannath International Management School (JIMS) ( email )

MOR 105, Kalkaji
New Delhi

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