Communication and the Challenge of Trust
10 Pages Posted: 25 Oct 2019
Date Written: October 17, 2019
This paper argues that communication research has an important role to play in addressing the crisis of trust, in the context of what has been termed Society 5.0. Elements of the crisis that are of relevance to communications include the rise of mediated populism, challenges to economic globalization, the growing demands to regulate digital platforms, and the crisis of news, in terms of both credibility and business models.
Keywords: Society 5.0; Industry 4.0; globalization; trust; crisis of news; automated decision-making
JEL Classification: L44; L51; O31; O33
Suggested Citation: Suggested Citation
Flew, Terry, Communication and the Challenge of Trust (October 17, 2019). Available at SSRN: https://ssrn.com/abstract=3471104 or http://dx.doi.org/10.2139/ssrn.3471104
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