Social Intelligence and Employee Intention to Stay
International Journal of Novel Research in Marketing Management and Economics Vol. 2, Issue 1, pp: (27-34), Month: January - April 2015
8 Pages Posted: 17 Nov 2019
Date Written: 2015
Abstract
This study examines the relationship between social intelligence and employee intention to stay among workers in the hospitality industry. The study utilizes a cross-sectional survey. A total of 142 usable questionnaires were administered to 10 selected hotels in Port Harcourt from 159 registered hotels with the Rivers State Ministry of Industry and Commerce. The results indicate that; there is a positive relationship between social intelligence and employee intention to stay. Based on the findings, the following recommendations were made. Hotel owners should encourage employees by sending them for training, seminars, conferences and workshops to avoid turnover, hotel workers should be encouraged by a way of recognizing talented employees and rewarding them for a job well done and supervisors should be up and doing in their assignment by helping other new employees to carry out their functions effectively.
Keywords: social intelligence, intention to stay, social information processing, social skills, social awareness, training and development, supervisor support.
Suggested Citation: Suggested Citation