Characteristics of Digital Savings Account as the Latest Innovation in Digital Banking Services

9 Pages Posted: 15 Nov 2019 Last revised: 20 Nov 2019

Date Written: August 29, 2019

Abstract

The development of banking services along with technological advances has proven to be able to produce new products including digital savings account. This product has been issued by various state-owned banks and private banks, its presence has begun to replace conventional savings models. Legal problems occur when the security of digital savings is not fully protected against security risks and the fact that digital savings is still equated with other digital banking services such as internet banking and mobile banking whereas digital savings has its own peculiarities so the legal implications are different. Therefore, the research compiled by this normative method will examine issues concerning: (1) the characteristics of digital savings as the latest innovation in digital banking services, (2) legal remedies against hacking accounts of digital savings customers. The results of this research are digital savings have unique characteristics so that legal remedies applied are different by involving the role of the special complaint service unit.

Keywords: digital savings account, digital banking, banking law

Suggested Citation

Serfiyani, Cita Yustisia, Characteristics of Digital Savings Account as the Latest Innovation in Digital Banking Services (August 29, 2019). International Conference on Science, Technology & Environment (ICoSTE) 2019, Available at SSRN: https://ssrn.com/abstract=3487002 or http://dx.doi.org/10.2139/ssrn.3487002

Cita Yustisia Serfiyani (Contact Author)

Universitas Wijaya Kusuma Surabaya ( email )

Indonesia
Surabaya
Indonesia

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