The Role of Organizations in Fostering Public Service Motivation

Public Administration Review • January | February 2007

14 Pages Posted: 11 Dec 2019

See all articles by Donald P. Moynihan

Donald P. Moynihan

Georgetown University - McCourt School of Public Policy

Sanjay K. Pandey

University of Kansas

Date Written: January 1, 2007

Abstract

In seeking to explain the antecedents of public service motivation, James Perry focuses on the formative role of socio historical context. This study tests Perry’s theory and examines the role that organizational factors play in shaping public service motivation, based on responses from a national survey of state government health and human service managers. The findings support the role of socio historical context, showing that public service motivation is strongly and positively related to level of education and membership in professional organizations. The results also underscore the significant influence of organizational institutions, indicating that red tape and length of organizational membership are negatively related to public service motivation, whereas hierarchical authority and reform efforts have a positive relationship. Therefore, public organizations have both an opportunity and a responsibility to create an environment that allows employees to feel they are contributing to the public good.

Suggested Citation

Moynihan, Donald P. and Pandey, Sanjay K., The Role of Organizations in Fostering Public Service Motivation (January 1, 2007). Public Administration Review • January | February 2007, Available at SSRN: https://ssrn.com/abstract=3492429 or http://dx.doi.org/10.2139/ssrn.3492429

Donald P. Moynihan (Contact Author)

Georgetown University - McCourt School of Public Policy ( email )

Old North, Suite 100
37th & O Streets NW
Washington, DC 20057
United States

Sanjay K. Pandey

University of Kansas ( email )

1415
Lawrence, KS 66045
United States

Here is the Coronavirus
related research on SSRN

Paper statistics

Downloads
4
Abstract Views
66
PlumX Metrics