Blockchain for Supply Chain Traceability: Business Requirements and Critical Success Factors

44 Pages Posted: 13 Dec 2019

See all articles by Gabriella M. Hastig

Gabriella M. Hastig

City University London - Sir John Cass Business School

ManMohan S. Sodhi

City University London - Sir John Cass Business School

Date Written: November 25, 2019

Abstract

We seek to guide operations management (OM) research on the implementation of supply chain traceability systems by identifying business requirements and the factors critical to successful implementation. We first motivate the need for implementing traceability systems in two very different industries – cobalt mining and pharmaceuticals – and present business requirements and critical success factors for implementation. Next, we describe how we carried out thematic analysis of practitioner and scholarly articles on implementing blockchain for supply chain traceability. Finally, we present our results pertaining to the needs of different stakeholders such as suppliers, consumers, and regulators. The business requirements for traceability systems are curbing illegal practices; improving sustainability performance; increasing operational efficiency; enhancing supply-chain coordination; and sensing market trends. Critical success factors for implementation are companies’ capabilities; collaboration; technology maturity; supply chain practices; leadership; and governance of the traceability efforts. These findings provide a nascent measurement model for empirical work and a foundation for descriptive and normative research on blockchain applications for supply chain traceability.

Keywords: supply chain traceability systems, blockchain, thematic analysis, stakeholders, business requirements, critical success factors

Suggested Citation

Hastig, Gabriella M. and Sodhi, ManMohan S., Blockchain for Supply Chain Traceability: Business Requirements and Critical Success Factors (November 25, 2019). Available at SSRN: https://ssrn.com/abstract=3493418 or http://dx.doi.org/10.2139/ssrn.3493418

Gabriella M. Hastig

City University London - Sir John Cass Business School ( email )

106 Bunhill Row
London, EC1Y 8TZ
United Kingdom

ManMohan S. Sodhi (Contact Author)

City University London - Sir John Cass Business School ( email )

106 Bunhill Row
London, EC1Y 8TZ
United Kingdom

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