Servicer Size in the Mortgage Market

37 Pages Posted: 3 Dec 2019

See all articles by Tim Critchfield

Tim Critchfield


Erik Durbin

Consumer Financial Protection Bureau

Dominic Russel

Harvard University - Business School (HBS)

Date Written: November 21, 2019


Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and regulations to inform the public discourse. This data point compares borrower characteristics at mortgage servicers of different sizes and explores the role servicers of each size play in the mortgage market.

Suggested Citation

Critchfield, Timothy S. and Durbin, Erik and Russel, Dominic, Servicer Size in the Mortgage Market (November 21, 2019). Consumer Financial Protection Bureau Office of Research Reports Series No. 19-9, Available at SSRN:

Timothy S. Critchfield

Retired ( email )

2210 Small Street
Alexandria, VA 22302
United States
703-739-2568 (Phone)

Erik Durbin (Contact Author)

Consumer Financial Protection Bureau ( email )

United States

Dominic Russel

Harvard University - Business School (HBS) ( email )

Boston, MA 02163
United States

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