Leverage of Perceived Usefulness, Perceived Ease of Use, Information Quality, Behavioral Intention towards Intention to Use Mobile Banking

10 Pages Posted: 26 Jan 2020

See all articles by Jovita Widyanti

Jovita Widyanti

State University of Jakarta, Faculty of Economics, Students

Osly Usman

State University of Jakarta - Faculty of Economics

Date Written: December 27, 2019

Abstract

This analysis is aimed at evaluating 1. Perceived utility to the purpose of using mobile banking has a major effect, 2. Perceived ease of use has a significant impact on mobile banking purposes, 3. Data Performance has a significant effect to use mobile banking, 4. Behavioral Intention to use mobile banking has a significant impact, 5. Perceived value, perceived ease of use for mobile banking purposes, has a significant effect. The goal of this study is to decide which variables have the greatest impact on Mobile Banking Intention. Samples were obtained from 289 respondents involved in mobile banking and planning to use mobile banking shortly. The data were analyzed using SEM techniques and PLS tools, i.e. SmartPLS 3.0. The result shows that Behavioral Intention is the dominant influence on Mobile Banking and Information Quality Intention, though Mobile Banking Intention is not too influential.

Keywords: Perceived Usefulness, Perceived Ease of Use, Information Quality, Behavioral Intention, Intention to Use, Mobile Banking

JEL Classification: O30

Suggested Citation

Widyanti, Jovita and Usman, Osly, Leverage of Perceived Usefulness, Perceived Ease of Use, Information Quality, Behavioral Intention towards Intention to Use Mobile Banking (December 27, 2019). Available at SSRN: https://ssrn.com/abstract=3509950 or http://dx.doi.org/10.2139/ssrn.3509950

Jovita Widyanti (Contact Author)

State University of Jakarta, Faculty of Economics, Students ( email )

Jakarta Timur, Jakarta
Indonesia

Osly Usman

State University of Jakarta - Faculty of Economics ( email )

Jakarta, ID Jakarta
Indonesia

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