Download This PaperThe First Chatbot of a Tourism/Hospitality Journal: Editor’s Impressions
European Journal of Tourism Research 24, 2401, 2020
6 Pages Posted: 17 Jan 2020
Date Written: March 1, 2020
Abstract
The first chatbot of an academic journal in the field of tourism and hospitality was launched in 2017. This editorial presents the structure of the chatbot of the European Journal of Tourism Research, reflects on Editor’s experience in developing and using the chatbot, and provides practical recommendations to editors and publishers who may wish to adopt chatbots for social media communications.
Keywords: chatbot, social media, communications with authors, academic journal
Suggested Citation: Suggested Citation
Ivanov, Stanislav Hristov and Ivanov, Stanislav Hristov, The First Chatbot of a Tourism/Hospitality Journal: Editor’s Impressions (March 1, 2020). European Journal of Tourism Research 24, 2401, 2020, Available at SSRN: https://ssrn.com/abstract=3510107
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