The First Chatbot of a Tourism/Hospitality Journal: Editor’s Impressions

European Journal of Tourism Research 24, 2401, 2020

6 Pages Posted: 17 Jan 2020

See all articles by Stanislav Hristov Ivanov

Stanislav Hristov Ivanov

Zangador; Zangador Research institute; Varna University of Management (VUM)

Date Written: March 1, 2020

Abstract

The first chatbot of an academic journal in the field of tourism and hospitality was launched in 2017. This editorial presents the structure of the chatbot of the European Journal of Tourism Research, reflects on Editor’s experience in developing and using the chatbot, and provides practical recommendations to editors and publishers who may wish to adopt chatbots for social media communications.

Keywords: chatbot, social media, communications with authors, academic journal

Suggested Citation

Ivanov, Stanislav Hristov and Ivanov, Stanislav Hristov, The First Chatbot of a Tourism/Hospitality Journal: Editor’s Impressions (March 1, 2020). European Journal of Tourism Research 24, 2401, 2020, Available at SSRN: https://ssrn.com/abstract=3510107

Stanislav Hristov Ivanov (Contact Author)

Zangador ( email )

Varna, 9010
Bulgaria

HOME PAGE: http://www.zangador.eu

Zangador Research institute

Varna, 9010
Bulgaria

HOME PAGE: http://www.zangador.institute/

Varna University of Management (VUM) ( email )

13 Oborishte Street
Varna, 9000
Bulgaria
+359 898 680713 (Phone)

HOME PAGE: http://www.vumk.eu

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Downloads
106
Abstract Views
437
rank
320,503
PlumX Metrics