Management of ICCT Underlying Technologies used for Digital Service Innovation

International Journal of Management, Technology, and Social Sciences (IJMTS), 4(2), 110-136. ISSN: 2581-6012., 2019

24 Pages Posted: 27 Jan 2020

Date Written: September 30, 2019

Abstract

Information Communication and Computation Technology (ICCT) also called as Digital Technology and is considered as a general purpose universal technology due to its ability to solve many problems in the human society related to basic needs, advanced wants, and dreamy desires. In this chapter, initially, we have identified various quality attributes of Digital Service and some prominent published works in digital service innovation. The important underlying technologies of ICCT which are emerging as technologies of 21st century including Artificial intelligence & robotics, Big data & business analytics, Cloud computing & storage, Digital marketing, 3D printing, Internet of Things, Online ubiquitous education, Quantum computing, Information storage technology, and Virtual & Augmented Reality are considered for possible innovations in such industries. The applications of ICCT underlying technologies in some of the prominent service industry sectors are identified and the management of ICCT underlying technology usage strategies for digital service innovation in tertiary sector industries are analysed.

Keywords: ICCT, Digital Technologies, Universal Technology, Digital Service Innovation, Tertiary Industry Sector

Suggested Citation

Aithal, P. S. and Aithal, Shubhrajyotsna, Management of ICCT Underlying Technologies used for Digital Service Innovation (September 30, 2019). International Journal of Management, Technology, and Social Sciences (IJMTS), 4(2), 110-136. ISSN: 2581-6012., 2019, Available at SSRN: https://ssrn.com/abstract=3512944

P. S. Aithal (Contact Author)

Srinivas University ( email )

Srinivas Campus
Pandeshwar
Mangalore, Mangalore 575001
India
9343348392 (Phone)

HOME PAGE: http://www.srinivasuniversity.ac.in

Shubhrajyotsna Aithal

Srinivas University ( email )

Srinivas Campus, Mangaladevi Road
Pandeshwar
Mangalore, 575001
India

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