Future of Work and Employee Empowerment: Evidence from a Decade of Technological Change

40 Pages Posted: 5 Feb 2020 Last revised: 24 May 2021

See all articles by Christos Makridis

Christos Makridis

Stanford University; Columbia University - Columbia Business School

Joo Han

Rutgers University

Date Written: January 12, 2020


Increasing evidence suggests that technological change will significantly affect interactions in the workplace. Even if technological change displaces some jobs, it may have positive effects among the employees’ who remain employed and subsequent new hires. We introduce a new measure of technological change at the county-level using the growth in the stock of intellectual property (IP) across industries. Using new individual-level data between 2008 and 2018 from Gallup, we quantify the effects of technological change on employee empowerment and well-being. Our results suggest that technological change is associated with positive effects on employee empowerment and life satisfaction. The results are strongest in workplaces with trust and more directive managers, suggesting that structured management may be help mediate the emergence of AI and automation.

Keywords: Employee Attitudes; Employee Engagement; Technological Change; Well-being

JEL Classification: J23; J24; G41; I31

Suggested Citation

Makridis, Christos and Han, Joo, Future of Work and Employee Empowerment: Evidence from a Decade of Technological Change (January 12, 2020). Available at SSRN: https://ssrn.com/abstract=3518104 or http://dx.doi.org/10.2139/ssrn.3518104

Christos Makridis (Contact Author)

Stanford University ( email )

Stanford, CA 94305
United States

Columbia University - Columbia Business School ( email )

3022 Broadway
New York, NY 10027
United States

Joo Han

Rutgers University ( email )

Piscataway, NJ
United States

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