Collective Choice, Collaboration, and Communication

Posted: 16 Jan 2020

See all articles by Garold Stasser

Garold Stasser

Miami University of Ohio - Department of Psychology

Susanne Abele

Erasmus Research Institute of Management (ERIM)

Date Written: January 2020

Abstract

This article reviews recent empirical research on collective choice and collaborative problem solving. Much of the collective choice research focuses on hidden profiles. A hidden profile exists when group members individually have information favoring suboptimal choices but the group collectively has information favoring an optimal choice. Groups are notoriously bad at discovering optimal choices when information is distributed to create a hidden profile. Reviewed work identifies informational structures, individual processing biases, and social motivations that inhibit and facilitate the discovery of hidden profiles. The review of collaborative problem-solving research is framed by Larson's concept of synergy. Synergy refers to performance gains that are attributable to collaboration. Recent research has addressed factors that result in groups performing as well as their best member (weak synergy) and better than their best member (strong synergy). Communication dynamics underlying both collective choice and collaborative problem solving are discussed.

Suggested Citation

Stasser, Garold and Abele, Susanne, Collective Choice, Collaboration, and Communication (January 2020). Annual Review of Psychology, Vol. 71, pp. 589-612, 2020, Available at SSRN: https://ssrn.com/abstract=3520441 or http://dx.doi.org/10.1146/annurev-psych-010418-103211

Garold Stasser (Contact Author)

Miami University of Ohio - Department of Psychology

Oxford, OH 45056
United States

Susanne Abele

Erasmus Research Institute of Management (ERIM) ( email )

P.O. Box 1738
3000 DR Rotterdam
Netherlands

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