Artificial Intelligence Chatbots are New Recruiters

(IJACSA) International Journal of Advanced Computer Science and Applications, Vol. 10, No. 9, 2019

5 Pages Posted: 13 Feb 2020

See all articles by Nishad Nawaz

Nishad Nawaz

Kingdom University

Anjali Mary Gomes

Kingdom University - Department of Business Administration

Date Written: January 18, 2020

Abstract

The purpose of the paper is to assess the artificial intelligence chatbots influence on recruitment process. The authors explore how chatbots offered service delivery to attract and candidates engagement in the recruitment process. The aim of the study is to identify chatbots impact across the recruitment process. The study is completely based on secondary sources like conceptual papers, peer reviewed articles, websites are used to present the current paper. The paper found that artificial intelligence chatbots are very productive tools in recruitment process and it will be helpful in preparing recruitment strategy for the Industry. Additionally, it focuses more on to resolve complex issues in the process of recruitment. Through the amalgamation of artificial intelligence recruitment process is increasing attention among the researchers still there is opportunity to explore in the field. The paper provided future research avenues in the field of chatbots and recruiters.

Keywords: artificial intelligence; chatbots; recruitment process; candidates experiences; employer branding tool; recruitment industry

JEL Classification: M15

Suggested Citation

Nawaz, Nishad and Gomes, Anjali Mary, Artificial Intelligence Chatbots are New Recruiters (January 18, 2020). (IJACSA) International Journal of Advanced Computer Science and Applications, Vol. 10, No. 9, 2019, Available at SSRN: https://ssrn.com/abstract=3521915 or http://dx.doi.org/10.2139/ssrn.3521915

Nishad Nawaz (Contact Author)

Kingdom University ( email )

Bldg. 296، 3903 شارع الاستقلال
Riffa
Bahrain
35097851 (Phone)
Road 3903, (Fax)

Anjali Mary Gomes

Kingdom University - Department of Business Administration ( email )

Bldg. 296، 3903 شارع الاستقلال
Riffa
Bahrain

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