A Configurational View on Avatar Design – The Role of Emotional Attachment, Satisfaction, and Cognitive Load in Digital Learning

Fortieth International Conference on Information Systems, Munich 2019

17 Pages Posted: 7 Feb 2020

See all articles by Sofia Schöbel

Sofia Schöbel

University of Kassel

Andreas Janson

University of Kassel

Abhay Mishra

Iowa State University

Date Written: September 15, 2019

Abstract

In online learning settings interactive and meaningful feedback is becoming increasingly important. However, feedback from teachers is oftentimes missing in online learning settings. To overcome challenges that arise from the missing representation of teachers, our study analyzes the relevance of avatar designs in learning settings. We therefore rely on avatars as game design elements and analyze how their design can influence emotional attachment, learning process satisfaction, and extraneous cognitive load in learning. To achieve our goal, we conduct a qualitative comparative analysis with 998 datasets that were collected in a 2x2x2 pre-post online experiment that was developed to train participants in learning functions in Excel. Our results indicate that interaction, familiarity, motivation, and aesthetic experiences are important configurations for avatars that are used in learning. We contribute to different streams of theory such as self-expansion and guide practitioners by providing implications about how to create meaningful avatar designs for learning applications.

Keywords: Avatars, Gamification, Qualitative Comparative Analysis, Learning, Emotional Attachment, Satisfaction, Cognitive Load

JEL Classification: M15, M53, 032

Suggested Citation

Schöbel, Sofia and Janson, Andreas and Mishra, Abhay, A Configurational View on Avatar Design – The Role of Emotional Attachment, Satisfaction, and Cognitive Load in Digital Learning (September 15, 2019). Fortieth International Conference on Information Systems, Munich 2019 , Available at SSRN: https://ssrn.com/abstract=3524079 or http://dx.doi.org/10.2139/ssrn.3524079

Sofia Schöbel (Contact Author)

University of Kassel ( email )

Fachbereich 05
Nora-Platiel-Straße 1
34109 Kassel, Hessen 34127
Germany

Andreas Janson

University of Kassel ( email )

Fachbereich 05
Nora-Platiel-Straße 1
34109 Kassel, Hessen 34127
Germany

Abhay Mishra

Iowa State University ( email )

Ames, IA 50011-2063
United States

HOME PAGE: http://www.ivybusiness.iastate.edu/directory/abhay/

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