A Review of Personality in Human‒Robot Interactions

69 Pages Posted: 3 Mar 2020

See all articles by Lionel Robert

Lionel Robert

University of Michigan at Ann Arbor - School of Information

Rasha Alahmad

University of Michigan at Ann Arbor - School of Information

Connor Esterwood

University of Michigan at Ann Arbor - School of Information

Sangmi Kim

University of Michigan at Ann Arbor - School of Information

Sangseok You

HEC Paris

Qiaoning Zhang

University of Michigan at Ann Arbor - School of Information

Date Written: January 21, 2020

Abstract

Personality has been identified as a vital factor in understanding the quality of human‒robot interactions. Despite this the research in this area remains fragmented and lacks a coherent framework. This makes it difficult to understand what we know and identify what we do not. As a result, our knowledge of personality in human‒robot interactions has not kept pace with the deployment of robots in organizations or in our broader society. To address this shortcoming, this paper reviews 83 articles and 84 separate studies to assess the current state of human‒robot personality research. This review: (1) highlights major thematic research areas, (2) identifies gaps in the literature, (3) derives and presents major conclusions from the literature and (4) offers guidance for future research.

Keywords: human‒robot interactions ,robot, human robot interactions, robot personality, personality

JEL Classification: M00, M54, O32, L86

Suggested Citation

Robert, Lionel and Alahmad, Rasha and Esterwood, Connor and Kim, Sangmi and You, Sangseok and Zhang, Qiaoning, A Review of Personality in Human‒Robot Interactions (January 21, 2020). Available at SSRN: https://ssrn.com/abstract=3528496 or http://dx.doi.org/10.2139/ssrn.3528496

Lionel Robert (Contact Author)

University of Michigan at Ann Arbor - School of Information ( email )

4388 North Quad
105 South State Street
Ann Arbor, MI 48109-1092
United States

HOME PAGE: http://https://www.si.umich.edu/people/lionel-robert

Rasha Alahmad

University of Michigan at Ann Arbor - School of Information ( email )

304 West Hall
550 East University
Ann Arbor, MI 48109-1092
United States

Connor Esterwood

University of Michigan at Ann Arbor - School of Information ( email )

304 West Hall
550 East University
Ann Arbor, MI 48109-1092
United States

Sangmi Kim

University of Michigan at Ann Arbor - School of Information ( email )

304 West Hall
550 East University
Ann Arbor, MI 48109-1092
United States

Sangseok You

HEC Paris ( email )

1, rue de la Liberation
Jouy en Josas, 78351
France
+330139679526 (Phone)

Qiaoning Zhang

University of Michigan at Ann Arbor - School of Information ( email )

304 West Hall
550 East University
Ann Arbor, MI 48109-1092
United States

Here is the Coronavirus
related research on SSRN

Paper statistics

Downloads
33
Abstract Views
197
PlumX Metrics