Behavioral Aspects of Communication in Organizations

Handbook of Labor, Human Resources and Population Economics

27 Pages Posted: 18 Mar 2020 Last revised: 5 Jun 2020

See all articles by Fortuna Casoria

Fortuna Casoria

Groupe d'Analyse et de Theorie Economique (GATE), CNRS, University of Lyon

Arno Riedl

Maastricht University; IZA Institute of Labor Economics; CESifo (Center for Economic Studies and Ifo Institute); Netspar

Peter Werner

Maastricht University - Department of Economics

Multiple version iconThere are 2 versions of this paper

Date Written: February 21, 2020

Abstract

This paper reviews experimental studies that investigate the effects of communication on behavior in organizational settings. Two main classes of studies are identified: (a) studies on coordination and competition, which include experimental research that tests whether communication can help to overcome coordination failure within organizations, and (b) studies that analyze the role of communication in alleviating problems arising from information asymmetries at the workplace. The evidence from these studies indicates that communication is suited to improve efficient coordination within firms and to mitigate information problems in employer-employee relationships. In addition, studies are presented that focus on the interaction between communication and monetary incentive schemes in companies.

Keywords: Communication, organization, experiment, behavior

JEL Classification: C90, D82, D83, J53,

Suggested Citation

Casoria, Fortuna and Riedl, Arno M. and Werner, Peter, Behavioral Aspects of Communication in Organizations (February 21, 2020). Handbook of Labor, Human Resources and Population Economics, Available at SSRN: https://ssrn.com/abstract=3542368 or http://dx.doi.org/10.2139/ssrn.3542368

Fortuna Casoria

Groupe d'Analyse et de Theorie Economique (GATE), CNRS, University of Lyon ( email )

93 Chemin des Mouilles
Ecully, 69130
France

HOME PAGE: http://fortunacasoria.weebly.com

Arno M. Riedl (Contact Author)

Maastricht University ( email )

Department of Economics (AE1)
P.O. Box 616
Maastricht, 6200 MD
Netherlands

IZA Institute of Labor Economics

P.O. Box 7240
Bonn, D-53072
Germany

CESifo (Center for Economic Studies and Ifo Institute)

Poschinger Str. 5
Munich, DE-81679
Germany

Netspar ( email )

P.O. Box 90153
Tilburg, 5000 LE
Netherlands

Peter Werner

Maastricht University - Department of Economics ( email )

P.O. Box 616
Maastricht, 6200 MD
Netherlands

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