Medical Surge: Lessons for a Pandemic from Mass-Casualty Management

Health Management, Policy, and Innovation, volume 5, issue 1, special issue on COVID-19, March 2020.

Baruch College Zicklin School of Business Research Paper No. 2020-02-01

Posted: 17 Mar 2020 Last revised: 15 Apr 2020

See all articles by Alex Mills

Alex Mills

Baruch College Zicklin School of Business

Jonathan Helm

Indiana University - Kelley School of Business - Department of Operation & Decision Technologies

Date Written: March 13, 2020

Abstract

Three steps that hospitals can take today to prepare for COVID-19 or any similar pandemic are (i) limit predictable variability by cancelling or smoothing elective surgeries in advance of an epidemic’s impact rather than waiting until inpatient units are overwhelmed, (ii) centralize staffing, resource-planning, and allocation decisions, while employing healthcare coalitions to quantify and locate scarce resources like ICU beds and ventilators, and (iii) prepare a plan for triage guided by the principle “do the greatest good for the greatest number”.

Keywords: pandemic, mass-casualty incident, operations management

Suggested Citation

Mills, Alex and Helm, Jonathan, Medical Surge: Lessons for a Pandemic from Mass-Casualty Management (March 13, 2020). Health Management, Policy, and Innovation, volume 5, issue 1, special issue on COVID-19, March 2020. , Baruch College Zicklin School of Business Research Paper No. 2020-02-01, Available at SSRN: https://ssrn.com/abstract=3554360

Alex Mills (Contact Author)

Baruch College Zicklin School of Business ( email )

55 Lexington Ave
New York, NY 10010
United States

Jonathan Helm

Indiana University - Kelley School of Business - Department of Operation & Decision Technologies ( email )

Business 670
1309 E. Tenth Street
Bloomington, IN 47401
United States

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