Digital Transformation: Review of Concept, Digital Framework, and Challenges

Abstract

India is undergoing through a phase of digital transformation. The digital transformation can be seen in India almost in many areas like in government policies, business activities, governance, education etc. The digital businesses are focused on integrating digital technologies, such as mobile, social, analytics, big data, cloud, Internet of things, Industry 4.0 etc. Challenge to digital transformation is that risk taking is becoming a cultural norm as more digitally advanced companies seek new levels of competitive advantage. The companies, where digital technologies are critical parts of the infrastructure, will soon be profitable on average, had higher revenues, and achieved a bigger market valuation than competitors. With emerging digital technologies, however, there are significant challenges & issues associated with cloud, mobile, social, and big data initiatives. The survey suggests that the primary risks preventing their wider adoption are data security issues, lack of interoperability with existing IT systems, and lack of control etc. The purpose of this chapter is to review critically initiatives, issues and challenges in digital transformation of a business in India.

Keywords: Digitalization, Digital Transformation, Business, Digital Business, Digitalization Challenges