The Impact of Electronic Performance Management Policy on the Performance of PT Pelabuhan Indonesia I (Persero)

6 Pages Posted: 9 Apr 2020

See all articles by M. Hamied Wijaya

M. Hamied Wijaya

Universitas Trisakti - Faculty of Economic and Business

Farida Jasfar

Universitas Trisakti - Faculty of Economics and Business

Muhammad Zilal Hamzah

Sekolah Tinggi Ilmu Ekonomi Bisnis Indonesia; Centre for Financial Inclusion

Uning Heri Gagarin

Universitas Trisakti - Faculty of Economic and Business

Date Written: September 30, 2019

Abstract

This study aims to analyze the direct and indirect effects of the implementation of Electronic Performance Management on Key Performance Indicators, through mediation of Employee Job Satisfaction and Work Engagement Scale for employees at PT Pelindo I. The approach of this research is descriptive qualitative based on literature study, observation, and dissemination questionnaire. Sampling is done through a purposive sampling method which is a sample determination technique with the criteria of the employees of PT Pelindo I who have a working period of more than 3 (three) years. Data collected from the results of the questionnaire as many as 537 were then analyzed and tested using a variance-based Structural Equation Model (SEM) analysis technique, namely Partial Least Square (PLS) and processed using AMOS 20.0 software. The results showed that: "Electronic Performance Management" had a positive and significant effect on "Job Satisfaction"; "Job satisfaction" has a positive and significant effect on "Job Engagement"; "Job satisfaction" has a positive and significant effect on "Key Performance Indicators" and "Job Engagement" has a positive and significant effect on "Key Performance Indicators". This proves that the application of the Electronic Performance Management application is able to bring up endogenous factors in each individual in the form of job satisfaction and has full involvement and positive attitude towards work. Thus, Electronic Performance Management is able to encourage and accelerate individual performance, which in turn will have a positive and significant effect on company performance.

Keywords: E-Performance Management, Human Capital Management, Key Performance Indicator (KPI), PELINDO I

Suggested Citation

Wijaya, M. Hamied and Jasfar, Farida and Hamzah, Muhammad Zilal and Gagarin, Uning Heri, The Impact of Electronic Performance Management Policy on the Performance of PT Pelabuhan Indonesia I (Persero) (September 30, 2019). OIDA International Journal of Sustainable Development, Vol. 12, No. 09, pp. 35-40, 2019. Available at SSRN: https://ssrn.com/abstract=3555377

M. Hamied Wijaya (Contact Author)

Universitas Trisakti - Faculty of Economic and Business ( email )

Jl. Kyai Tapa No.1, Grogol, RT.6/RW.16
Tomang, Grogol petamburan, Kota Jakarta Barat
Jakarta, Daerah Khusus Ibukota
Indonesia

Farida Jasfar

Universitas Trisakti - Faculty of Economics and Business ( email )

Jl. Kyai Tapa No.1, Grogol, RT.6/RW.16
Tomang, Grogol petamburan, Kota Jakarta Barat
Jakarta, Daerah Khusus Ibukota
Indonesia

Muhammad Zilal Hamzah

Sekolah Tinggi Ilmu Ekonomi Bisnis Indonesia ( email )

Jl.Raya Kebayoran Lama No.46
Jakarta, ID DKI Jakarta 11560
Indonesia
62215307009 (Phone)
62215307008 (Fax)

Centre for Financial Inclusion ( email )

West Jakarta, 11440
Indonesia

Uning Heri Gagarin

Universitas Trisakti - Faculty of Economic and Business ( email )

Jl. Kyai Tapa No.1, Grogol, RT.6/RW.16
Tomang, Grogol petamburan, Kota Jakarta Barat
Jakarta, Daerah Khusus Ibukota
Indonesia

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