Critical Moments Reconsidered: When We Say Yes and When We Say No
Negotiation Journal, Vol. 36, No.1, 2020
15 Pages Posted: 1 Apr 2020
Date Written: March 30, 2020
This article adds consideration of context to the continuing focus on critical moments. In particular, there are contextual circumstances and other factors in which a critical moment involves bringing things to a halt—saying “no.” This is contrary to the improvisational notion of “yes, and” and it is underappreciated in the negotiation literature.
Keywords: negotiation, critical moments, #metoo movement, tipping points, turning points
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