A Simulation Model to Evaluate the Patient Flow in an Intensive Care Unit Under Different Levels of Specialization

12 Pages Posted: 1 Apr 2020

See all articles by Andres Alban

Andres Alban

INSEAD

Stephen E. Chick

INSEAD - Technology and Operations Management

Oleksandra Lvova

University of Amsterdam

Danielle Sent

Amsterdam UMC

Date Written: April 1, 2020

Abstract

Intensive care units are important departments in hospitals that are complicated in that they have both urgent and elective patients with a variety of specialty needs. Their design involves important operations strategy decisions, such as whether there are several specialized units for certain patient needs or general facilities, or something in between. They also involve bed capacity decisions for the aggregate and potentially specialized units. This paper presents a simulation model which is used to assess trade-offs in these operational design issues with respect to three performance measures (rejection rate, rescheduling rate, and bed occupancy rate), using data and design options for Amsterdam UMC, location AMC (AMC).

Keywords: Healthcare Operations Management, Intensive Care Unit, Healthcare Capacity Planning, Discrete Event Simulation

Suggested Citation

Alban, Andres and Chick, Stephen E. and Lvova, Oleksandra and Sent, Danielle, A Simulation Model to Evaluate the Patient Flow in an Intensive Care Unit Under Different Levels of Specialization (April 1, 2020). INSEAD Working Paper No. 2020/19/TOM/HMI, Available at SSRN: https://ssrn.com/abstract=3565826 or http://dx.doi.org/10.2139/ssrn.3565826

Andres Alban

INSEAD ( email )

Boulevard de Constance
77 305 Fontainebleau Cedex
France

HOME PAGE: http://https://www.insead.edu/phd/student-profiles/andres-alban-leguizamo

Stephen E. Chick (Contact Author)

INSEAD - Technology and Operations Management ( email )

Boulevard de Constance
77 305 Fontainebleau Cedex
France

HOME PAGE: http://faculty.insead.edu/chick/

Oleksandra Lvova

University of Amsterdam ( email )

Spui 21
Amsterdam, 1018 WB
Netherlands

Danielle Sent

Amsterdam UMC ( email )

Amsterdam
Netherlands

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