Causes and Impacts of Personal Health Information (PHI) Breaches: A Scoping Review and Thematic Analysis

Twenty-Third Pacific Asia Conference on Information Systems, China July 2019

15 Pages Posted: 21 May 2020 Last revised: 27 May 2020

See all articles by Javad K. Pool

Javad K. Pool

University of Queensland

Saeed Akhlaghpour

University of Queensland - Business School

Farhad Fatehi

affiliation not provided to SSRN

Andrew Burton-Jones

University of Queensland - Business School

Date Written: 2019

Abstract

In light of the recent high-profile data breach incidents, and newly updated mandatory data breach notification laws, considerable global attention is forming around the protection of Personal health information (PHI). PHI breaches, generally described as an impermissible use or disclosure of protected personal health information, are extremely consequential for healthcare organizations and their patients and customers. This paper reports on a scoping review and thematic analysis of the literature studying the causes and impacts of PHI breaches. We started our review by identifying over 900 relevant articles, and through a rigorous process, included 28 articles for a detailed synthesis. Our findings highlight a number of direct and indirect causes of PHI breaches and their behavioral and operational impacts. Based on these findings, gaps in the literature are identified and implications for future research are discussed.

Keywords: Privacy, Security, Personal Health Information, Data Breach, Health Information Systems, Digital Health

Suggested Citation

K. Pool, Javad and Akhlaghpour, Saeed and Fatehi, Farhad and Burton-Jones, Andrew, Causes and Impacts of Personal Health Information (PHI) Breaches: A Scoping Review and Thematic Analysis (2019). Twenty-Third Pacific Asia Conference on Information Systems, China July 2019, Available at SSRN: https://ssrn.com/abstract=3584865 or http://dx.doi.org/10.2139/ssrn.3584865

Javad K. Pool

University of Queensland ( email )

St Lucia
Brisbane, Queensland 4072
Australia

Saeed Akhlaghpour (Contact Author)

University of Queensland - Business School ( email )

St Lucia, Queensland 4067
Australia

Farhad Fatehi

affiliation not provided to SSRN

Andrew Burton-Jones

University of Queensland - Business School ( email )

Brisbane, Queensland 4072
Australia

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