Financial Inclusion and Fintech during COVID-19 Crisis: Policy Solutions

9 Pages Posted: 26 Apr 2020 Last revised: 5 May 2020

See all articles by Peterson K Ozili

Peterson K Ozili

Central Bank of Nigeria; Central Bank of Nigeria

Date Written: 2020


This article offers a number of policy solutions to improve financial inclusion during the COVID-19 crisis. COVID-19 is a global health crisis to which some of the usual global solutions like greater financial inclusion can help. Financial inclusion remains a powerful development tool to improve access to finance and to support vulnerable individuals and households during the coronavirus or COVID-19 crisis. The documented policy solutions for financial inclusion can help mitigate the effect of the COVID-19 crisis through the combined use of Fintech and short-term policies.

Keywords: digital finance, Fintech, financial inclusion, access to finance, regulation, financial services, COVID-19, Coronavirus, SARS-CoV-2, lockdown, social distancing, pandemic, recession, financial crisis, policy

JEL Classification: G21, G28, I11, I18

Suggested Citation

Ozili, Peterson K, Financial Inclusion and Fintech during COVID-19 Crisis: Policy Solutions (2020). Available at SSRN: or

Peterson K Ozili (Contact Author)

Central Bank of Nigeria ( email )

Plot 33, Abubakar Tafawa Balewa Way
Central Business District, Cadastral Zone

Central Bank of Nigeria ( email )

Abuja, 09

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